If you have questions, comments or feedback, we’d love to hear from you. Send us an e-mail by filling out the form below. Please remember not to include any personal information such as account numbers in this e-mail. This is not an encrypted web site. We will reply to you promptly.
You can also reach us by phone at the Shannon office at 815-864-2111
or toll free 866-864-2111 or at the Polo office at 815-946-2777
or toll free 866-946-2777 or at the Lake Carroll office at 815-864-2125 or toll free 888-864-2126.
Please do not include personal account information in your inquiry.
If you have a specific question about your account(s), please contact
one of our customer service
representatives at 815-864-2111 Shannon office or 815-946-2777 Polo office or at 815-864-2125 at the Lake Carroll office.
|Karen Bumsted, Vice President/Consumer Loansfirstname.lastname@example.org|
|Lori Galor, Vice President/Information Systemsemail@example.com|
|Roger Gassman, Vice President/Commercial Loansfirstname.lastname@example.org|
|Brian S. Janssen, 1st Vice Presidentemail@example.com|
|Jeffrey D. Kromm, 1st Vice Presidentfirstname.lastname@example.org|
|Cassandre Wilhelms Mlakar, Financial Advisoremail@example.com|
|Jeffrey M. Norton, 1st Vice Presidentfirstname.lastname@example.org|
|Desireé L. Ozburn, 1st Vice Presidentemail@example.com||Robin Wilhelms Saar,
Executive Vice President/
|Justin Schubert, Assistant Cashierfirstname.lastname@example.org|
|Omar C. Wilhelms, President/CEO/Chairman of the Boardemail@example.com|
|Steven J. Wilkens, Vice President/Senior Loan Officerfirstname.lastname@example.org|
|Allen Woessner, Senior Vice President/Director/Cashieremail@example.com|