Customer Solutions

Customer Solutions

Enjoy convenient, 24/7 access to your accounts whether you’re at home, at work or on the go.

Online Account Access

Online Account Access is a FREE service and a must for your busy lifestyle. Log in to your account anywhere you have an Internet connection, and you can:

  • View account history.
  • Transfer funds between accounts.
  • Make loan payments.
  • Set up account alerts.
  • And more!
ONLINE BILL PAY

Dedicated to making your life easier, we can help you avoid missing bill payments with Online Bill Pay.

  • Pay anyone, anytime, anywhere.
  • Schedule one-time or recurring payments.
  • Avoid the stress of lost or stolen mail.
  • Absolutely FREE.
  • Popmoney – Pay other people. You only need to know their cell phone number or email address.
ATMs

Customers automatically receive fee FREE ATM ACCESS using their ATM or Visa debit card at the following locations: Shannon Bank, Polo Bank, Lake Carroll Bank, Lake Carroll Clubhouse, Highland Community College (Student Center) and Chesty P’s Pub.

Click Here for a List of ATM Locations
E-STATEMENTS
Want to get your statement quicker every month? Go Green! Sign up for E-Statements, and you’ll receive an email notification as soon as your statement is available online, days before you would receive it in the mail. Plus, you have access to your past statements available to view or print whenever you need them via Internet Banking.

DIGITAL/MOBILE BANKING
Create a digital banking account from your phone, giving you faster access to view balances, pay bills, transfer funds and more. Enjoy easy digital banking setup with our FREE mobile app. Download the FSB Mobile App to get started today.
Get it on Google Play
FOREIGN CURRENCY REQUESTS
First State Bank Shannon-Polo-Lake Carroll can assist you with your buy/sell needs for foreign currency. There is a small security fee and shipping and handling fee associated with each buy/sell transaction. If purchasing foreign currency, the currency will be shipped directly to one of our bank locations for you to pick up. Please allow at least one week prior to your scheduled departure. Please allow more time when ordering exotic currencies.
WIRE TRANSFERS

First State Bank Shannon-Polo-Lake Carroll can process wire transfers for its customers for the following fees:

  • Incoming Domestic Wire Transfer: $10.00
  • Incoming Foreign Wire Transfer: $10.00
  • Outgoing Domestic Wire Transfer: $20.00
  • Outgoing Foreign Wire Transfer: $50.00
SIMPLY SWITCH
Let us make your account transfer simple.
Convenient and easy transition from your current bank to ours. Stop in or call for more information.
SAFE DEPOSIT BOXES
Safe deposit boxes can help protect important documents and valuables that would be difficult or impossible to replace. A variety of box sizes are available and can accommodate just about any need. The annual fee can be conveniently deducted from your First State Bank Shannon-Polo-Lake Carroll checking or savings account. Please ask a customer service representative for safe deposit box availability and charges.