Contact

Contact Us

Thank you for visiting www.fsbshannon-polo.com.
If you have questions, comments or feedback, we’d love to hear from you.

You can reach us by phone at each of our locations using the following numbers:

Office Address Local Number Toll-Free Hours
Shannon 1 S Linn, Shannon IL 61078 815-864-2111 866-864-2111 Lobby & Drive Thru
Mon-Thurs 8 am-4 pm
Fri 8 am-5 pm
Sat 8 am-Noon
Polo 211 S Division Ave, Polo IL 61064 815-946-2777 866-946-2777 Lobby
Mon-Thurs 8 am-4 pm
Fri 8 am-5 pm
Sat 8 am-Noon
Drive Thru
Mon-Fri 8 am-5 pm
Sat 8 am-Noon
Lake Carroll 24494 E Payne Rd, Shannon IL 61078 815-864-2125 888-864-2126 Lobby & Drive Thru
Mon-Thurs
8:30 am-3 pm
Fri 8:30 am-5 pm
Sat 8 am-3 pm

If you have a specific question about your account(s), please contact one of our customer service representatives by phone at the Shannon, Polo, or Lake Carroll offices using the contact numbers above.

Shazam: Lost or Stolen debit card: 800-383-8000.

Shazam Fraud Operations: while traveling: 866-508-2693

You can also email us using the form below. Do not include any personal account information in your inquiry.